In this ever-changing landscape of freight management and customers' supply chain operations, shippers require a different type of service provider. Shippers need a logistics partner that is consistent, trustworthy, and able to provide the right equipment...at the right time for the right price. Each time, every time.
It is our mission at JORC Logistics to be that industry standard. We continually raise the bar for consistent trustworthy service and value long-term partnerships. We do this by constant self-monitoring and engaging in on-going dialogue with our customers to ensure we're living up to their perceptions of a world-class service provider. We do this in several ways from smart hiring people who truly care, to developing tools to keep our skill sets sharp. Through considerable effort and listening to our customers, we've developed our Six Degrees of Separation program. It's our call to action to everything we do and how we do it. It's our method that truly sets us apart. This is our Six Degrees of Separation and our promise to you:
1° Providing timely quote response
2° Personalized customer service
3° Industry experts who offer creative solutions
4° Supportive claims processing
5° Offering accuracy and transparency in our billing
6° Flexibility and willingness to make things happen